Return Policy for WhitBits Cookies
Effective: May 7, 2025
At WhitBits Cookies, each cookies is handmade with care, love, and quality ingredients. Because our products are perishable and custom-made, all sales are final, and we do not offer refunds, returns or exchanges.
All Sales are Final
Due to the nature of our products:
We do not accept returns or offer refunds for any orders once they have been placed.
Damaged or Incorrect Orders
We want you to enjoy your cookies! If there is a rare issue with your cookie order-such as receiving the wrong item or a product arriving damaged-please contact us within 24 hours of delivery with:
A detailed description of the issue
Clear photos of the item(s) in question
We will review each case individually and work with you to find a fair solution.
Order Accuracy
Before placing your order, place double-check:
Shipping/delivery information
Product selection (including quantities and customizations)
We are not responsible for incorrect address or order error made at checkout.
Contact Us
If you have questions about your order or our policy, reach out to us at:
WhitBits Cookies
whitbitscookies@gmail.com